Courageous Communication (Virtual Microlearning)
Teams that excel in handling conflict are the highest performing, bringing strong results for organizations. However, toxic relationships or opposing views can seriously undermine team performance. This practical and engaging Talk will teach you essential skills for handling difficult conversations, even in high-emotion and high-stakes situations.
In this virtual microlearning, participants will walk away with a deeper understanding of how critical dialogue is moving the business forward. They will have memorized a simple conversational framework for any conversation that centers on conflict. They will have a shared vocabulary around separating facts from feelings in order to disagree productively.
July 26, 2024
9:00 a.m.-10:30 a.m. ET
Virtual
WHO IT’S FOR
It is designed for leaders at all levels to be set up for success for effective communication.
LEARNING OUTCOMES
- Understand how critical dialogue and productive conflict are to moving the business forward.
- Memorize a simple conversational framework for any conversation that centers conflict.
- Develop a shared vocabulary around separating facts from feelings in order to disagree productively.
- Practice the conversational framework.