Your Reaction. Your Choice.
Are difficult conversations keeping you stuck? Learn how to cultivate candor, be heard, and move forward with mutual understanding.
LEARNING OUTCOMES
This course isn’t about making the hard conversations comfortable – because the fact is, they’re never comfortable. It is designed for leaders at all levels to be set up for success for effective communication. Participants will explore:
- Understand how critical dialogue and productive conflict are to moving the business forward.
- Memorize a simple conversational framework for any conversation that centers conflict.
- Develop a shared vocabulary around separating facts from feelings in order to disagree productively.
- Practice the conversational framework.
PRIVATE & ON-SITE TRAINING
This course is available as group training for your organization; it can be delivered as virtual sessions, on-site at your company, or at our state-of-the-art training facility.